Personnel Skills

Student Profile
This programme is designed for people who wish to gain an understanding of principles and practice of personnel skills. No prior knowledge is required.
Objectives
The objectives of the course are to:
· Understand the importance of maintaining accurate personnel records
· Identify the legal requirements of data protection and use of data
· Locate sources of further information and keep abreast of legislation
· Assist in conducting an effective recruitment and selection process
· Contribute to an effective induction process
· Appreciate the concept of selfdevelopment, and action planning
· State the difference between disciplinary, capability and grievance procedures
· Understand basic employment legislation including health & safety, equal opportunities and diversity
Accreditation
At the end of this course successful learners will receive a level 2 NCFE Award certificate of achievement. That means that it is independently accredited at a level of learning equivalent to level 2 on the National Qualifications Framework (NQF) for England, Wales and Northern Ireland. The course is provided in conjunction with Kendal Publishing Limited – a licenced NCFE centre.
NCFE is recognised as an awarding body by the qualification regulators for England, Wales and Northern Ireland. The regulators are the Office of the Qualifications and Examinations Regulator (Ofqual) in England, the Department for Children, Education, Lifelong Learning and Skills (DCELLS) in Wales and the Council for Curriculum, Examinations and Assessment (CCEA) in Northern Ireland
Study Method
The course is designed for study by distance learning at work or at home. Students receive course manual, assignments and studyguide plus tutor support by mail and email. You can start at any time and plan your studies over a period of up to one year from the time of registration.
Assessment
Each element is followed by a written assignment, which is submitted and marked by your tutor. There is no external examination required.
Course Duration
Students may register at any time and have a full year to complete their studies. The course will take around 120 hours of study to complete.
Pack/Course Contents
· Studyguide
· Comprehensive study notes for each element of the course
· Self-assessment activities
· Assignments
· Tutor support
· Assignment marking & feedback
· Accreditation
Price
The cost of the course is £230 inclusive of learning materials, tutor support and assignment marking.
Course Content
The course is divided up into five modules, as follows:
Module 1:
Records, Systems and IT
· Initiating and maintaining accurate records
· Manual and computerised systems
· IT software and application in Personnel
· Data Protection Act 1998
· Email and use of the Internet within Personnel
Module 2:
Recruitment and Selection
· The importance of recruitment and selection
· Overview - Recruitment process
· Selection process and making an Offer
· Induction
· Evaluation
Module 3:
Personal Development
· Introduction
· Self-Development in the workplace
· Negotiations, and influence
· Time management
· Continuing Professional Development
Module 4:
Employee Relations
· Managing employee relations
· Interviewing Skills
· Grievances in the workplace
· Disciplinary matters
· Employee involvement
Module 5:
Legislation in Personnel
· Employment Legislation
· Civil Law
· Employee protection rights
· Trade Unions and redundancy
· Other legislation












